Faye B.
Ordered multiple times great gift
Geoff V.
I reported to you on 1st March 2024 that the tabs on the frame of my print were not correct and had damaged the plastic meaning I couldn’t give my son the picture for his birthday.
I'm still waiting (on 11th March) on a new frame that I was promised would be sent out as soon as possible, I still haven’t given the picture as a gift as it’s damaged. Really disappointed!!!!!
I would not recommend this service and am really really disappointed. £60 was a lot to part with and I then had to find more money to buy something else because the gift was damaged. No thoughts for the little people in life who put all trust in you providing what you said you would.
Michelle R.
Love this, I ordered as a present for my husband who absolutely loves it too.
Reasonable price and quick delivery. Would definitely recommend.
Esther K.
I ordered a portrait of our dog, who passed a few years ago, for my husband's birthday. He absolutely loved it and got quite emotional when he saw it. I'm really impressed with the quality of the finished article. The communication was excellent and it was shipped really quickly. Wouldn't hesitate to use again.
Michelle I.
Love the water colour picture of my we fur baby who only passed 2 weeks ago. It’s a beautiful reminder of him. Love the picture xx
Emma
The picture of my 2 dogs is lovely. My husband was so happy when he saw it . Framed beautifully looks great in our hall.
Jodie M.
I was super excited awaiting the arrival of my picture and it did not disappoint. I am absolutely in love with it and take pride of place on my living room wall. I have had lots of compliments about it also. Thankyou!!!
Ellen M.
Love my watercolour portrait of my two dogs . Its perfect, thank you.
Geraldine H.
Absolutely brilliant I loved it❤️it was a Birthday Gift for a dear friend of mine who lost Frank a few months ago.Her reaction was priceless she was in tears and totally loved it❤️ I can’t thank you enough ❤️super quick delivery, very well packaged, I will certainly be ordering again ❤️
Kathryn W.
Absolutely love it! I ordered 2 of the same picture for my mum and sister, and they loved it too. Cannot fault the process, was perfect from start to finish. Thank you My Pet Frame for making our day
Catherine S.
A real special treat for me of my boys. Love the quality and good communication about delivery etc.
Luce
Have had it since November now and I have hung it pride and place where everyone can see my two precious babies! It honestly makes me feel so happy inside! It is so worth every penny!!!
Phil B.
Super Service our print came back much darker than the proof we approved, When I contacted them They sent a new copy out straight away and the picture is amazing! Can highly recommend.
Ian L.
He’s pride of place !! We sent a picture of our late dug and these guys smashed it out of the park , amazing will be ordering another!!
paul a.
I’ve had 2 perfectly done portraits and I love them so much character in the end result I would highly recommend these artists
Scott M.
Bit of a delay over the Xmas period, but responded quickly via Instagram, picture looks amazing
Matthew D.
Absolutely love the picture, it’s now on display in my living room as the centre piece. 10/10
Nina S.
Lovely drawing of my 2 dogs and cat 2 of which are sadly not with us anymore, makes it extra special. Thank you so much
Barry
Wasn't as good as i thought it'd be
Molly
Absolutely brilliant, good shipping and came well packed
Regena H.
Bought this for a birthday present, and it was the best present I've bought them. It went straight up on the wall.
Great quality, and I would definitely purchase from my pet frame again
Joanne
Fabulous item such good quality
Our daughter cried when she opened it. It’s taken pride of place
Nicholas L.
Wonderful picture completed of my wife’s French Bulldog. Thank you.
Michelle H.
Purchased from before multiple times! Always accurate, always fast service & delivery.
Ragnar K.
I ordered a single portrait with watercolour style.
Turn around for the first draft of the image was within 48 hours and delivered as a link to view. This was very close to what I wanted, and it was easy to add comments before "rejecting" the picture to request modifications.
The artist accommodated my changes on a couple of things (which were fairly minor) and new draft was issued within 24 hours at most, within a couple of hours for others. Then I just needed to click the "Accept" and await delivery for the physical. Digital copy of the art arrived almost immediately.
The final physical print was a very nice stock, with a good frame which is nicely packaged. Gift was given and very happily received, all in all a great experience!
Sapphire E.
Took a little while to arrive but that was due to the delivery company, the prints themselves are absolutely beautiful, i will definitely be recommending them to my friends and family
Paul W.
We had a picture of our elder lab done a few years ago and have just had one done of our younger boy who we sadly lost recently the only thing wrong which we didn’t quite pick-up on the proof is that this one is much darker maybe a bit to dark compared to. Our other . The overall quality is lovely just wish this was a bit lighter
Luke M.
Amazing art work done ,, can’t thank pet frame enough ,, I bought 2 portraits of family members dogs who had recently passed away ,, they was great presents for Xmas ,, was tears all round , but happy ones ,,, thanks again x
David L.
Absolutely made up with the water colour portrait,could not be happier with it,thanks so much and would definitely recommend.
Lyndsey F.
The picture we recieved of our dogs is amazing! Beautifully done and eill take pride of place in our home
Eleanor S.
Really disappointed. The actual picture was much darker than the proof I approved. I contacted by email but had no response. Really disappointing experience. Not worth the cost.
Leanne E.
Ordering was easy enough and I do love my print but don't believe they are hand drawn. They are definitely drawn using an AI sort of program.
Getting changes made were tricky and I gave up in the end after 3 attempts as it was getting nearer to xmas (24hrs each time) and just accepted my print as it was (still love it though). I don't think an actual person deals with your change requests, again perhaps AI because mine weren't carried out.
Delivery was good and packaged well.
Brioney L.
Absolutely loved the portrait I ordered. This was a Christmas gift to my parents who sadly had to say goodbye to one of their beloved furry family members a week before Christmas. This portrait was the perfect way to have her with us always. Thank you so much. Ordering was a breeze and the proof came through within 24 hours as stated, and then shipped the following day. Excellent customer service, will definitely recommend and be ordering more in the future.
Emma W.
Excellent service and great quality picture.
Dave R.
This was a present for the wife and she loved it to the point there was tears.areived in time for Christmas so very happy and the watercolour was true to the photo I sent in.iv already ordered another one
Catrina K.
Great, prompt service. Really happy with our portrait of our very treasured cat. Thank you so much, we love it!
Sally G.
Absolutely love the two portraits I got for family members, will be back for more
David R.
Bought as a present, was loved and couldn’t believe the likeness.
Wendy W.
I was blown away with my picture - and in fact was brought to tears when it was delivered as it's just beautiful. It was a present for my husband and he felt exactly the same. We have been recommending you to all our friends and family.
Tracey T.
Absolutely beautiful I was extremely pleased.
I bought it as a gift for my parents and they loved it. Will definitely recommend to family and friends. Thank you so much.
Luke
Nothing it was amazing
Nicola R.
Absolutely amazing service and the picture is fantastic
Chester S.
Delighted and so was my daughter with her birthday present.
Daryl L.
It was a magical gift to receive as a Christmas present. Overall very happy with it. Would definitely recommend.
Clive G.
Love the Print. Sums up his looks and character perfectly!
Very happy with it and it now takes pride of place in the dining room!
Mrs R.
There was a bit of a problem with my order to start with, but I got in touch with the company and they sorted it out with out any hesitation, I would day the customer service was incredible, I love the finished portrait. I lost my beautiful princess back In June, so it is really special.
Mark W.
I bought it for my partner for Christmas he absolutely loves it.
Mark W.
Love the watercolour we had done. Great service. A lovely memento of our beloved dog.
Katie L.
Great, easy experience from start to finish. Clear communication between myself and the artist to achieve the desired result!
James G.
I love the picture of Tilly. It’s captured her perfectly! Looks great up on the living room wall. Thank you
Ricky W.
Amazing quality and likeness would recommend
Jason D.
Absolutely love this watercolour portrait we got from My Pet Frame, we recently lost our Chocolate Lab Coco, so to have all three dogs captured and put onto the same picture like this is just beautiful! We got the largest picture available and it look’s quality on our wall, Would definitely use again.
Michelle R.
Absolutely amazing! We lost our precious girl aged 13, and Sam went above and beyond to ensure he captured a true likeness of our sweet girl. It’s pride of place on the wall and every time I miss her I just have to look at the beautiful artwork that Sam and his team created. Much love ❤️
Daisy E.
Lovely idea. Very happy with the whole process of approving first. Very well packaged. The only thing I would say is that I thought the final product was a bit dark, I expected it to be a little brighter colour wise. It looked ok on the photo. Still a lovely product.
Laurem B.
Love it! Can’t wait for my angel dog to take pride of place on my wall. X
Katie D.
Great experience, my mums gonna love it
Shauna B.
Overall happy with the picture it’s really nice, however the whole process was quite lengthy as when I received the proofs there were changes made that I had not requested each time and no changes made that I had asked, I managed to get there in the end with a lovely end result and he looks great on my wall, just wish the process would have been a lot smoother as I was panicking £60 gone and wasn’t getting the results hoped for.
Thanks
Jordan D.
Communication at the start wasn’t great, told 2 different things by 2 different people but in the end all sorted and order was delivered quickly and perfect: thank you
S J.
I made several changes from the original drawing (all mi or) and they were all dealt with patience and understanding. I am over the moon with my picture and would certainly recommend and use again in the future.
Thank you.
Mark S.
My mother-in-law will love this gift of her dog who is accompanied by her late brother and sister. Xxx
Louisa E.
It’s for a Christmas present so the recipient hasn’t yet seen it, but it is absolutely gorgeous and I am so glad I found this site!
Carole B.
I’ve had 5 portraits in total now and am very pleased with every single one.
They all required slight adjustments (mainly because the photos I provided weren’t perfect), but the changes were made quickly and I’ve ended up with 5 fantastic portraits of much loved pets.
Jane C.
Beautiful picture of my dogs everyone has given lovely comments
Charlie B.
Excellent portrait, going to give it to my parents for Christmas. Can't get over how much it looks like our dog!
Linda T.
I got my partner a painting of his old dog he lost 15 years ago. Done from a old photo. He's going to love it
PAUL H.
The service is amazing and the picture is beautiful I even ordered another one for my mother
Steven B.
Product was excellent, Nico looked amazing. Few issues with process but emailed and received reply’s within 24 hours both times so I was overall pleased with product and service. Thank you
stewart m.
fabulous painting , excellent
Sarah L.
I love the portrait I purchased from My Pet Frame. It’s totally captured our beloved dog. There was a problem with the delivery at first but the customer service team were fabulous and corrected it without any fuss. I would definitely use this company again. Thoroughly recommend them!
Susan A.
Absolutely love the picture, it's a gift for my daughter & her husband. They lost izzy a few months ago so it's a special keepsake for them. Fantastic company, quick & easy to use , Will definitely use again. Many Thanks 5 all the way. ❤️
lisa h.
Fantastic and so professional
Amanda C.
Absolutely stunning, my daughter will love it!
Mr K.
I ordered a painting of my granddaughters chihuahua THEO as a Christmas present for her. It turned out better than you can imagine. I am absolutely delighted with it and the customer service I received
I know my granddaughter is going to be delighted and I have no problem in recommending this company
By the way this is the very first time I have ever given a review which shows how pleased I am
Thank You
Kevin Suffield
Amanda W.
Can’t recommend these guys enough, our gorgeous girl is not going to be with us much longer as she has cancer so this beautiful picture of her is extra special to us. I can’t fault any part of this process love the picture and it was here within a week … what an amazing service.
Lesley H.
Lovely portrait delighted with it.
Great service from seller. Would definitely recommend.
Cheryl G.
The print itself is good, but everything else - not so good! First frame arrived damaged. The Second frame I requested it to be sent to my work but they refused - said was too late, it had already been despatched. It hadn’t! It took a further 5 days before it was despatched so they could’ve sent it to my work! Second frame arrived - damaged again! Asked for a refund as very disappointed and I was offered £10 (out of nearly £75 I’d paid). Then they issued a further £2 refund ?? I feel communication is lacking and it is very frustrating when you email with a problem (which you would like resolved instantly) but you have to wait up to 48 hours for a reply! Will never deal with again.
Natasha B.
Absolutely amazing!! I’m so impressed with it. I’ve bought it as a gift for my boyfriend and now I really want one of my dog.
Thank you
Sarah
Amazing !! I now have another dog and 3 cats.. im going to be out a fortune
Karen M.
Quick and easy to order, got a email with a copy of portrait to see what I thought and could amend within 24 hours of ordering ,and it looks amazing just like the photo x well impressed so happy with my portrait x x
Rose P.
Lovely picture of our 3 dogs. Sadly our Ollie the spaniel passed away in August and its Lovely to be able to see him everyday. The print was exactly as I wanted. It's beautiful ❤
Customer
Had one bought for me and bought one as a gift. They send you your portrait digitally via email and you can make as many amendments as you want to FOC before it gets shipped out. Delivery time is quick and the frame is well packaged. 100% recommend!
Dmitrijus N.
Love it. Very nice and sentimental for us. Thanks
Carol C.
Fast easy ordering quick delivery and absolutely stunning results thank you so much
Liam B.
I couldn’t be happier with how this turned out
HEATHER C.
This is the second portrait I have ordered this time for a gift … the recipient will be absolutely delighted as was I .. 10 out of 10 again first class service all round ☺️
Colin C.
The picture was spot on , quick and efficient.
The only downside was communication. I had issues with the delivery address. Not their fault, but mine. Although they ultimately sorted the issue, they were hard to contact via email or chat.
Sam F.
Love the images, they were done quickly and look brilliant. They’ll be given as Christmas presents and i’m sure my family will love them.
Sarah R.
Absolutely brilliant. A good price too.
Helen
Amazing thank you for this lovely print I got our daughter it’s beautiful x
Abby C.
I honestly have no words to describe how made up we are with our picture.
It was bought as a gift for my husband and for someone who doesn't get emotional he nearly cried.
The picture we ordered is the absolute split of our beloved pooch, my husband's best friend..we are speechless and so proud of it that it takes centre stage above our fireplace.
Thank you so much ❤️
Ann Y.
Ordering could have been more simple. Web site was very easy to use. I submitted my photos and received a proof which I could accept or not. I did and the framed pictures arrived within a week. They are absolutely stunning. Thank you