Very impressed with the portrait of Meg. One or two glitches at the start, but perseverance paid off!
Wonderful company to deal with. They went the extra mile for me. Love my picture. It's a fabulous memory of my old dog.
Would highly recommend.
Love it!! Its perfect!!
Absolutely love it, something a bit different.
I will admit, after reading many negative reviews I was very hesitant placing an order, but so glad I did.
After a few proof alterations, my picture arrived very quickly and extremely well packaged.
Would defiantly recommend and would order again.
Absolutely brilliant. Bought for a friend for her birthday and she couldn’t be happier. The customer service team is amazing and super fast at responding. Best thing I’ve ever bought for somebody!!
Fast, easy and very happy with end product.
I needed a portrait to include all 4 of our much loved German Shepherd Dogs going back to getting our first puppy in December 1991, and following the sad loss of our third GSD in January 2023, I wanted a picture to show them all together. Communication with My Pet Frame UK was efficient and effective. The timescale did go beyond what I was originally lead to believe, but as I ordered this portrait as a Father's Day gift for my husband I had allowed more than enough time and it was much more important to me to get it right. There were options to fast track your order, at additional cost, but provided you allow enough time to order your item, make any amendments you need and allow for printing and delivery, I would more than happily recommend. I have read negative reviews and I hope those reviewers are being fair in their comments. But I can honestly say that my only criticism would be that the company appears to be a victim of its own success with more orders than they can deal with in the promised deadline. Once again if you're considering ordering I would recommend just build in plenty of time to get the desired outcome for you.
Very happy with portrait of Rocco and with service from my pet frame. Very easy to order and fast delivery
Beautiful picture, my photo does not do it justice
I had two pictures done of two separate dogs that have passed and both are beautiful
Bought this for my mum for her birthday she absolutely loves it
Absolutely stunning, great likeness,
Really pleased with my purchase
Beautiful quality artwork. Great service, love my present
I was really amazed and impressed with my Pet Frame. It is perfect size. It was a great mother’s day gift and my mum is so in love with it x
Thank you so much and i’ll definitely be shopping with you again! x
Absolutely love it!
Fabulous quick service and gave our beloved dog the justice she deserves. This was a birthday present for my husband and we both adore it. Thank you.
Best mother's Day present ❤️
I accidentally ordered 2 and there was no problem cancelling one and getting a refund. The picture of our dog is lovely
Amazing Work. I got this for my mum for Mother’s Day. It is perfect and now I want one for myself!
Worth every penny, i love it! They send you a picture for approval and i asked then to make adjustments bit it was still delivered quicker than i thought. Will defo use again
Gift was loved! Didn’t expect to be so detailed! Amazing
Was very happy with this! Live chat is very helpful and was suprised with the quality of the frame
Absolutely amazing, great likeness,
Thank you so much
Claudia Alves A.
Perfect, i just loved it
Very quick. Picture was perfect.
Absolutely delighted captured my boys personality just
Very quick and easy. Shown a proof before completing order. Delivery was also prompt. Product is great quality. Will definitely be ordering another.
Couldn't be happier, I wanted my dog to look a bit darker and they quickly changed that for me. 1st class service.
My baby girl Sadie
This is lexy my princess , I lost her last Monday 27.02.23 she was 10 years old and my absolute best friend I feel completely lost without her , she made me Ladin a smile every day , she went through hell and back with me and loved me unconditionally, she truly was everything to me
Excellent. Quick delivery too. She loved it.
Got this Done Of My Wee Dog "Oscar"
Absolutely Love It...
Great picture and great service
This is the 3rd photo I've had done. Love them all
You’ve captured Jams perfectly. Live it so much. Xxx
Third time I’ve ordered and the people I’ve given them to as gifts love them. I love mine too.
Only problem I had was it was damaged in shipping. But my pet frame were fab and sent me another one straight away and it’s perfect. Can’t thank them enough for sorting it as fast as they did.
Easy to do and very happy with what I have seen so far with other customer orders
Easy to order & very fast service
I love my picture & at some stage will have another, a bigger size I think
This has been bought as a present and looks fab.
Purchased this a a present at Christmas for my parents as we recently lost our wonderful dogs. They were gobsmacked and couldn’t believe how beautiful it was. Thank you! Also the care, customer service and full service is outstanding! Definitely recommend doing this, you won’t regret it xx
Love this as a gift. Bought for my sister for Christmas who is a dog lover. I sent pics to my pet frame and they sent back a draft for approval, i meassaged some adjustments and was delighted with the final result. She loves it and so it's pride of place in the living room . I bought it unframed as i was flying with it but there are framing options on the site. Thanks My Pet Frame.
Brilliant gift. Birthday gift - Made mum tear up
This is my second picture.im absolutely thrilled with them.will definitely be getting more
Easy to order, the preview before it's sent is an excellent feature. It was delivered quickly and made for a fantastic Christmas gift. Will be ordering another!
Absolutely love the picture
It was a gift for a friend who had lost her dog .
She was over the moon with it .
She loved it .
Would definitely get more photos done x
It’s so beautiful and accurate! Thank you!
Got there in the end, but very happy with the quality of my purchase.
We got this as a gift for my daughter and her partner and they loved it
Lovely product, quality is good but unfortunately delivery took almost 2 months. Customer service useless too, only responded after opening a case with PayPal even after that took two weeks to deliver.
Really pleased with the portrait , excellent
Highly recommend. Communication was quick and effective. Any tweaks were accommodated and I love the final piece. Thank you!
The portrait of my mum and her dog was amazing!!! She absolutely loved it. Couldnt be happier! Thank you very much for the work!
Great picture, captures Luna perfectly
Love it and the frame, however the communication about when it was going to be delivered was really not good, I ideally wanted it before Christmas but this wasn’t the case, and I was backwards and forwards with sending emails and only receiving automated emails which was really frustrating when trying to sort its arrival.
Absolutely delighted with our pet frame purchase of Sam, was a Xmas present for my wife and she loves it. The likeness is uncanny of him with the water colours setting the picture off around him are great. Recommended
Really happy with it
Excellent painting of our lovely dog Harley. It made me cry with happy emotion to see him on water colour. So realistic. My partner Debbie opened on Christmas Day and was same as me. Very very pleased. Nicely hung on the wall now. Very detailed amazing painting and brings out Harley. Thank you! ❤ Will be in touch Very shortly for a painting of my late Rabbit Pippin who we all miss. Many thanks for an absolute master piece.
The picture was a great representation of my dog Frank. It captured his cheeky persona perfectly. Preview and delivery were as advertised if you overlook the delays caused by Royal Mail strikes and Christmas.
Exactly what I was after and delivered I time for Christmas
Very happy with the artwork, however the names needed changing so I read the caption below the proof where I could add additional info, I accepted the proof because of the time restraints but put in the optional comments box that’s the names needed changing and what order I needed them.
This was ignored and am now having trouble getting the correct print sent out, poor after service but quality print.
Quick and easy service
Excellent picture, a much loved Christmas present. Along with very efficient and professional ordering process. Would highly recommend
It was a Christmas present for a friend that’s dog had recently passed away so it means a lot to them all
Arrived on time, exactly what I wanted to remember my dog who died during 2022.
I bought this as a gift for my Mum and both of us are over the moon with the end result! It turned out to be such a wonderful gift for my Mum, one which she'll treasure for a very long time.
The entire process from start to end was effortless. The customer service was second to none. I'd order another picture in a heartbeat.
Absolutely love the picture and my parents can’t wait to get it up on the wall.
Beautiful. Was alot better than I expected, very good quality.
Absolutely beautiful. Artists got it spot on, first go. I gave to my parents as a gift and they cried instantly. Perfect memorial for your well missed pets. Would highly recommend to anyone!
Delivered before Christmas as promised despite other deliveries being late due to strikes etc. Made all the modifications I requested and really captured the essence of our lil doggy
These 3 dogs were my dads pride and joy until they sadly passed away. He hasn’t had it yet because of the Royal Mail strike but I know he’ll love it x
Absolutely brilliant, will definitely be using them again
We love our picture of Zuko, thank you.
So the experience was good the only thing is, is that they didn’t warn you that the picture you show them is the one that they will do even though I left a note in for the artist that I have other images before the final decision. So I was charged £6 extra without warning. Although the finish product was pretty good and my other half’s family loved it.
Purchased for my parents as a Christmas present! The photo doesn’t do justice due to reflections, it’s absolutely perfect! The process was brilliant from start to finish also! Thank you so much!
It was absolutely fantastic!! Such a nice present for my little girl.
Amazing quality, absolutely beautiful pictures.
We gave you the difficult task of producing a picture from a very old photograph. You did a wonderful job. Thank you so much. We are very happy with the result.
An absolutely perfect Christmas present for the in laws this year with 3 of their puppies - 2 of which are no longer with us - which made it even more special. Cannot begin to explain how beautiful I thought the picture was, each dog drawn to perfection! Wouldn’t and couldn’t make it any better. Thank you!
Great picture and very quick responses
Honestly couldn't be happier with the way it turned out. Cant wait for my mum to unwrap it on Christmas! Its almost like our fur baby is still here with us.
Bought for Christmas, my dad loved it!!!
Absolutely love the portrait. 2nd one we have had done. Both are brilliant and captures our dogs beautifully. Highly recommended.
Absolutely stunning photo, so accurate to the picture sent it, can’t wait to give it as a Christmas present!
Fantastic Christmas presents for anyone always get tears off joy when opened.. Fantastic service from start to finish the pics speak for themselves
Very easy to create and was made and shipped in great time and looks amazing!! A Christmas present for my partner of our late dog so happy with how its turned out thank you so much
I am so thrilled with the picture I’m sure my niece will love it xx
Excellent productions that I know will delight my two daughters.
Absolutely stunning, so realistic with the watercolour twist …. this is a Christmas present for a friend. Requested a small change to the proof which was done quickly and looks identical to the original photo …. Yet is hand drawn and so clever. Will definitely order again in future.
A million thanks. Absolutely adore what you created. We lost her this autumn so we have a beautiful memory of a very loved member of her.
Great product, quick service, will be buying one of my own dog after Christmas.
Excellent job great quality. Thank you
A really great picture, but after I received the preview email I accidentally accepted it - but I wanted to add the dogs name. I immediately used the live chat to request the dogs name get added but was told it was prob too late !!! within minutes of accepting ??? not a great service !
I asked again later via chat and via email on 26/11 but received no reply at all, again poor service to not even be acknowledged.
Very disappointing as the picture does not look right without the name.
Fantastic piece. This is for my wife as our dog recently passed away. The picture really captures Lillie's personality and spirit. I am sure it will be very much appreciated when opened on Christmas day.
The watercolour painting was incredible, spitting image of my friends new little puppy! She was extremely happy with it. Couldn’t recommend these guys enough! Just a shame about how long the delivery took.
I've had two separate photos done as one picture, and love it. Highly recommended.