Stephen B.
Brilliant product and lovely reminder of our Gus. Well worth it.
Christine L.
Great service and end result beautiful
Teresa E.
We absolutely love our pictures. I can highly recommend.
Bridgette F.
Awful costumer service. Delayed shipment but all messages for updates ignored. Had to dispute payment through bank when I didn’t hear back. Print was finally sent, cheap frame, background off white so doesn’t match previous print. Will never order from this company again
Craig P.
The pet frame is perfect. Exactly what I ordered. Slight delay in shipping but overall extremely happy with my purchase
Stephanie E.
After suddenly losing our dog Bonnie at a very young age I wanted a picture I could keep. The process was very easy, and I only needed to request an amendment once. From a distance it looks like a photo! I’m so pleased with it and would recommend as a keepsake of your pet
Valerie M.
2nd time using this site and cannot fault them.
Victoria R.
5 attempts to get right (4 were repeated requests as you just wouldn't apply the requested amend), delivered the wrong families picture six days after eventual approval (of you are waiting for Freddy Teddy the chihuahua, its at our house). Still awaiting delivery of my boys. Over £70 sent, so many emails. Absolute crap.
Tracey W.
Fantastic picture. May only issue is that it was cut smaller than A4 so was difficult framing it
Mandy S.
Beautiful picture of my little Kokoni to go with my amazing picture of my German Sheperd. You definitely do not disappoint and will be ordering more picture for family in the coming months
Sandie K.
Lovely artwork. Quick delivery and good communication
Jamie M.
Amazing and was loved by the person it was for!
Kirsty M.
One of the animals is in shade . Very dark and bad quality.
Michael T.
Fantastic bought it for a birthday present
Lauren L.
I absolutely LOVE the digital download! However the photo itself is really dark and bad colouring. If the portrait was lighter like I was shown on the digital download it would have been perfect! It’s not the same which is disappointing. Iv also emailed several times about this problem as I want to order more but don’t want the same problem to occur. The email what is on the website doesn’t exist and I’m hoping to get a reply back as iv emailed about this and been on your website to “chat” Thank you!
Lisa C.
Order promised for Christmas - didnt arrive. Customer services very very slow to respond and was told that their couriers had stopped working so my present wasnt shipped and so didn't arrive in time.
It finally arrived, but i no longer need it as I had to buy another present.
I am struggling to get a full refund at the moment. I will formally complain to trading standards and do a charge back on my credit card if it is not sorted soon.
Philip N.
Great artwork and good delivery, but communication could have been a little more responsive .
Lawrence M.
A very good and seamless service. Extremely happy with he picture and it made a great present for my wife.
Dayna P.
10/10! I got a photo done of Pardo, our family cat who passed away last year! As soon as I took it out the tube I cried! It’s absolutely perfect! I recommend this to everyone
Max T.
Fantastic, my partner loved the picture
Sarah F.
Lovely product, would highly recommend
Tina N.
Great service and quality product
Lisa C.
First rate service
Debbie G.
Bought this as presents for family as they lost Ruby earlier in the year. Both said best present ever!
Jill H.
Great service and made a fantastic present
andrew S.
I haven’t received my pet frame yet, I ordered it on the 3rd December for a family member for Christmas and the wrong picture was sent, so I got in touch the same day and was 5 days until I got a reply. And the process to get the right picture sent was a long one. And it’s still not here and I won’t be able to give it to my family member until mid February when I next see her! I’m really not happy with the service I’ve had.
Andy T.
Very quick and quality is great
Stephanie W.
Absolutely beautiful portrait really pleased.
Charlene P.
Placed an order. Arrived within a week and looks really good
Janet B.
The picture is lovely, however the information is misleading says Un limited changes but only means colour changes I wasn’t happy with the two cats pictures and charged me to re do, sent 4 emails snd only responded to one, so that part extremely disappointing
Claudine C.
I’m absolutely thrilled with my portraits…
Jennifer T.
Really easy and quick to order and arrive. It's a gift for my parents. I'm sure they will love it
Sam W.
Perfect christmas gift depicting family pet but with a great artistic twist
Rhian D.
Ordered this for my husband for Christmas so it's all wrapped up ready. Really pleased with the finished product, great service and delivery too.
Charlie R.
Absolutely Brilliant, Went above and beyond what I was expecting!
Myra M.
Loved the portrait.
The colours and special bow tie touch had a personal meaning for us.
Thankyou
Stuart G.
Both prints are superb !
Paul T.
I love it ..i just wish I got the big picture of him now
Daniel R.
Very disappointed with print, no name at the bias requested and poor communication
Nicholas M.
Love it best picture I’ve ever had absolutely beautiful
Anita P.
It's a gift for a friend; I am so pleased with how it turned out. She will love it. Thank you so much.
Daniel E.
Great job and very fast delivery
richard b.
The whole process was very good and the end result is fantastic. Very happy to have both my dogs portraits in the same picture. I would highly recommend this, 5*!!
Sonya G.
Amazing quality and fantastic service
Raymond G.
Arrived on time and well packaged.
Heidy J.
I was over the moon with the picture it really sets out the detail of my boys face, this is the third picture I have had I couldn’t recommend this company enough, they are first class and they also make sure it is well protected when posting. Thank you once again.
Heidy Johnson
Steven F.
Really pretty and love it Really good as a gift
Rachael C.
I brought this as a gift and I'm really happy with the purchase
Tracy H.
This is a Christmas present for my daughter who loves her dogs, past and present.. she is going to love this in her bedroom and I’m excited to see her face on Christmas morning when she opens it up..! Thank you for all your advice and service., would highly recommend
Mrs Ann G.
Extremely happy with the portrait it's a birthday present for husband so Im sure he will be very happy with it as it captures her character exactly.
Jeanette D.
I was sceptical at first, that it would actually look like my dog. So pleased how it turned out. Would highly recommend. Thank you!
Charlotte
Absolutely adore this! It’s a gift for my husband and I know he’ll love it when he opens it Christmas morning!!!
Glenn
All I can say is wow this is my second purchase and they are both amazing
daniel l.
Excellent service and I have had 2 pictures from you
Sophie W.
I'm so fuming.i ordered as everyone's pics I've seen are fabulous but one of the dogs on mine is awful....now what ????? Sort this....I'm fuming.its a present fir my daughter and was £69.
Sophie W.
Not happy .firstly I wanted 2 dogs.sent 2 fab pics of them but when received one fog looks nothing like her.the pic is way too big ,I ordered a small and the frame is cheap rubbish.I paid £69 and want it done properly.
It's for my daughters birthday.!
Thomas J.
Love this portrait. Looks very realistic, and is a very good likeness. I have a tortoise shell/calico cat and the watercolour style works perfectly to bring out her markings
Samantha B.
Easy process, made a lovely gift. Maybe a little expensive for the size but still love it. Thanks.
Brigitte S.
I love my frame ♥️ I lost my little girl Asha in August 26th and this frame is what I was looking for since she left me. All my friends said that she’s so pretty and every single day I look at her and talk with her miss my little baby so much. Thank you for this amazing frame
Michael P.
We ordered these watercolour portraits of our two boys last year and we couldn't be any happier with them. They capture Peanut and Pretzel perfectly, right down to the last little playful glint in their eyes. We know already that we will always treasure these keepsakes.
Kaitlyn B.
I love my picture so much, I will definitely order again.
Maria A.
Great likeness 2nd purchase brilliant
Rebecca
Amazing detail and very fast delivery. My fur baby won’t stop looking at herself it’s so accurate
Kelly H.
Second time ordering from my pet frame and very pleased with my picture. Only downside is the frame is different than the one I ordered last year, so they don’t match. Overall pleased though and will definitely use again in the future.
Louise B.
Absolutely love this - it has captured our gorgeous fur baby perfectly.
Lexie O.
Amazing Amazing Amazing!
Sarah N.
Love the picture when it eventually arrived. Hade to reject it several times to get the eye colour right. After a request to change colour the next proof came back exactly the same. No change had been made. When the picture arrived the frame was damaged - glass broken in corner & chip to frame. Emailed immediately with pictures of damage & twice since with no response. Shockingly poor customer service. This picture was purchased as a gift for a special friends birthday. I have now been unable to give it to her as you have not helped in any way. I am now going through PayPal to try and get some sort of refund because as a last resort I have had to purchase a frame myself at extra expense. Will never use you again and will warn others of lack of care from you over something that was so special. Cannot express how disappointed I am in your company. This issue has caused me a huge amount of stress as I organised it on behalf of others as a joint gift and I feel now that I have let them down. I even sent an email to your so say founder of the company Sam who again has not responded. What a massive error I have made in choosing your company.
Let’s hope you do post this review publicly to warn others to stay clear of you!
Kati J.
My print was damged beyond use. Customer service haven’t replied to my mails
Ashley W.
Very good picture of Baxter been wanting one for a while lost Baxter in March and the picture looks exactly like him.
Took a little longer than expected to receive picture but overall I am happy with it
DENA T.
I purchased this for my husband, he absolutely loved it ❤️
Donna G.
The whole experience, from start to finish was amazing .
Caroline A.
Oh my word
What can I say. Our beautiful dog rabbit passed away at 12.5 years old and I got this picture to help the children with the loss of her. My husband opened the parcel when it came and sobbed and sobbed as it’s spot on to what she looked like . The picture is up and somewhere we can all see daily, the children are saying hello to rabbit everytime they pass it , thank you so much
Rachel B.
I'm so happy with my picture of my 2 boys. It's really helps having the chance to alter things on your preview so you can get the perfect pic. I will definitely be using again.
Bee B.
I ordered a picture of our 3 doggies to give to my daughter as part of her 30th birthday present. She was absolutely thrilled with it she was almost in tears. It’s fabulous!!
Teresa L.
We absolutely love our picture. We’ve had so many compliments and people asking where we got it done…so plenty of recommendations offline already. The process was relatively easy too. I simply sent in 3 separate photos, asking for specifics like collar removed on one etc. We received our first proof which needed a couple of amendments. I then made 2 further amendments to the next proof and once I was happy with the image I approved the final proof. The end product was delivered to us within a couple of days and it was well packaged and delivered with care. Great work and thank you so much for our beautiful picture
christine r.
We have unfortunately just lost our first fur baby, and my husband was keen to have a fitting commemoration of our girl. My pet frame has captured her beautifully, and allows us to keep her with us. ❤️❤️
Gary B.
Fantastic picture, very reliable and professional service. My wife was delighted with the outcome as a Birthday present.
Jennifer W.
Love the pictures of buster who sadly pass away and hope, I am made up with them
Lucy G.
So easy to order it’s better than I could ever imagine
Helen
Absolutely amazing. Really feels like I’ve got my girls back with me with this picture.
Carolyn W.
The most amazing portrait of our beloved pet who we sadly lost recently. I can’t believe how fantastic it is - thank you so much ☺️
tonya w.
easy to book what we wanted although i had problems attaching a photo (my fault), so contacted my pet frame & they assisted.
all sorted very quickly & a lovely result.
my little dog Pepsi looks wonderful & is always in the hall to greet us!
Andrea M.
Loved the actual picture but there were gaps at the edge of the frame they didn’t meet and the side of the frame was damaged too.Was told a new frame would be sent.That was three weeks ago.Still no new frame has arrived!
Allison H.
Buddy was sadly taken very suddenly from my life ,so this beyond beautiful water colour of him has captured him so perfectly!
I cannot fault how his smile and cheeky mischievous nature has been portrayed in this amazing portrait of Buddy !
Thank- you so much , i will recommend your artwork highly to everyone who adores their pets as i do !
So appreciated ! A huge Thank- you as he is now centre piece in my lounge above my fireplace where his gorgeous smile will once again greet me everyday!
Total perfection !
Allie Hayes
Hayley B.
It arrived, and it was amazing, but the postman thought it over my fence. Was unsure what to do, so I thought I would c9ntact them, and they sent me a whole new frame free of charge. My baby is hanging big and proud. Thank you so much for making the experience so much nicer but replacing the frame. It would have been a task to find a frame that big
Diane P.
I love it. My dog, Jett, died recently from liver cancer and I am so thrilled with the picture. Thank you so much. I cannot do a photo of him with the picture but it is beautiful reminder of my precious Border Collie.
Kelsie V.
Absolutely love both our watercolour paintings! They are a gift for my other half’s birthday in July and he is going to love them! Proofs came through just as they said they would and delivery was super quick and very well packaged! Would definitely order again!
Connor R.
10 out of 10, would highly recommend to anyone with pets, quick delivery and quick on the order proof so I could see what it was going to look like, not one bad word so say, will definitely consider ordering again.
Elaine H.
Love the effect of the watercolour splash background. Something different but very much our dog. Nicely framed too.
Gayna M.
Lovely portraits of our dogs, got one of my sisters dog too, she loved it!
Emma Y.
Over the moon! We lost our special boy 2 years ago. And it came out fantastic. Had this made for my husband’s birthday and we are blown away how good it came out. Very easy to do and no problems with making changes. Thank you so much. We have 2 other cats and will be ordering again.
