Patricia K.
Great photos of my beautiful boy just gone over rainbow bridge
Samantha B.
Excellent quality. They sent over the draft for approval but no changes needed as it waa done exactly as I had requested for layout and text. Very happy with the results!
Rachael P.
Excellent service again, this is my third one and would definitely use again. Very fast service, my glass frame was cracked on delivery so they sent a replacement glass and frame. Cannot fault the service.
Catherine S.
It was a picture for mother's day it made my mother's day when she received it it's proudly on the wall so when she goes up the stairs on her stair lift she can see it
Catherine
Absolutely love it first class
Pamela b.
I really love my pet picture my pet frame have worked really hard on it I would recommend them to a friend or family member thanks so much
Elizabeth M.
Absolutely love my frenchies pawtrait
Chris O.
The picture was of our dog and was to be a birthday present for my Wife. She was delighted and very surprised. The only criticism I may have would be the quality of the frame and the framing. Overall an excellent product and experience.
Joanne C.
Great company! I was kept informed every step of the way and when my order arrived I lived it!!! I have placed a second order in a different style! I would wholeheartedly recommend!
Rachael S.
So so disappointed with my pet portrait this time AND with the customer services. I've contacted them 3 times and heard nothing. So much for 100% satisfaction guaranteed.
I will AGAIN attach my message to explain why I'm so disappointed
"Hi! I received my pet portrait of
my dog Bali on Thursday. I am
so very disappointed with it as
it looks totally different to the
proof I approved. The colours
are muted, not black and
white. There isn't enough
contrast at all and his eyes
have no sparkle or colour. I
have 3 other prints from you of
my dogs and they are fabulous.
I attach the details of my
purchase and hope you can
advise me. Yours
disappointedly Rachael Smith"
How do you get customer services to answer you???????
Teodora A.
Absolutely brilliant! We’ve lost our two doggies and as soon as I’ve seen the picture it made me cry, it is so realistic.
Thank you so much!
Philip H.
Really pleased with my picture, a lovely reminder of my recently departed cat Billy; thank you.
Andrea W.
I have wanted a portrait of Nigel for a long time. My Pet Frame Uk was my first choice. I was not disappointed. It was so realistic Nigel thought he was looking in a mirror. Easy to follow instructions on the site, draft ready within 24 hours, agreed no adjustments. As you can see, it is Nigel. Delighted
Jonathan j.
Simple and easy process. Absolutely love my portrait of Casper. 5*.
Andrea H.
It's the first time we've had a portrait done. We went on lots of sites and found this to be the best in my eyes
Andrew B.
Very speedy response, proof drawing done quickly and very good, notification of delivery was swift, only advise would be not to use Royal mail as there was no updates on delivery available and what they did say was wrong. Portrait did however eventually arrive and my wife was over the moon with it so overall very good just don't use royal mail for delivery
kelly g.
Great how things were done with sending a picture 1st for me to see what it looked like and didn't like background so asked for another and was done straight away and confirmed order and arrive quickly after
Neil C.
Excellent likeness of Blue , catching his happy good looks
Michelle B.
I can’t thank you enough for Will’s beautiful portrait. I lost my boy this time last year and it’s like he’s back where he belongs. I shed many tears when it arrived but now I smile every time I look at him. Thank you so much
Jenny T.
Love my picture. It looks so much like our Max. Delivery also very quick
Pauline C.
I bought this picture for my husband's 40th birthday and it's amazing! It looks exactly like Vinny and is hanging perfectly in our living room where everyone can see it. Great service too, I requested a slight change after the first preview and it was done without any issues, would absolutely recommend.
Mia L.
Brilliant! It is so detailed and looks just like the photo I sent in I am so pleased looks great
Nicola J.
lovely picture thank you.
nicola S.
The picture is perfect, it captures Inca perfectly, which made us as a family quite emotional when we saw it for the first time. Its now up on the wall for everyone to see, thank you so much!
Danielle F.
I’m very happy with the frame it is lovely, however the delivery time was very disappointing. I know it was ordered close to Christmas but you website was misleading it stated if I ordered and approved my picture before a certain date I would be guaranteed delivery before Christmas but it didn’t turn up till the second week in the new year which was rather disappointing as it was a Christmas present and now they have returned back to Australia and had to send it via air mail which has cost me a large sum to do so .
So all I would really say is a little bit more Clarification about delivery via email and text as I didn’t get an really responses from you guys only when I tired to email and I got a response a couple of working days later
Gary P.
Love the picture of my boys amazing they could put my previous boy with my current one.
Andrew W.
Sadly after losing my dog we want to get a nice picture done of her and we are over the moon with the picture we got done would recommend to anyone who isn’t sure .
William
It’s come nearly a month late.
Paige
Loved my pet portrait!
Melinda H.
It’s ok! Very plain considering I opted for the realistic portrait. Waited longer than expected for completion. Nothing like what the website states! Really couldn’t be bothered to ask for amendments.
Emma C.
Absolutely love my dogs portrait! <3
At first I was skeptical as I came across the company via an Instagram add but in the end I was not disappointed at all!
Great service and a wonderful portrait that I will cherish forever
Lee m.
Great realistic picture of Jess
Liza
Nice portrait; took a while for delivery though!
JACQUELINE T.
I had been following My Pet Frame on Facebook for a while now and Ive always amazed at the quality of the portraits.
After losing our much loved pup just before Christmas I made the decision to get his picture done.
From start to finish the process was so easy. I got my proof within 24 hours and cried when I saw it as it was like he was staring back at me!
Once confirmed delivery was quick and I'm absolutely in love with our picture. It came well wrapped up and the photo just doesn't do it justice!! Anyone who has came to our house has commented on how brilliant and life like the portrait is.
I'm beyond happy with my purchase and would recommend to anyone!!
Marc R.
Love the picture we got of our puppy paco. Unfortunately there’s a scratch in the glass
But the work that’s been done is great going to order one for when he’s a bit older 100% recommend
Barry
The absolute best thing I have bought in years. Great quality and good delivery. Xmas present for myself. X
Catherine B.
Ive had 2 pet frames done and both amazing, one in particular was for a friend who lost the 3rd off her trio off dogs thank you so much for bringing a small candle in the darkness x
Sarah C.
My parents got this made for us for Christmas. It’s the best present I could ever ask for. The illustrators captured Bella’s little personality to perfection and it brings a smile to my face every time I walk past it in our house. My mum and and dad told us how amazing the team were in ensuring they were happy with the final image and couldn’t have spoken more highly of the process.
Customer
Beautiful portrait. Would highly recommend. Efficient and professional service.
Coral W.
Got a picture of our family dog that we sadly lost last year. Saw your page advertised and ordered a photo. The results were amazing ! Looks exactly like butch! Definitely recommend.
Elliott L.
Great gift! Very happy Dog mama!
Kirsty
Frame was slightly damaged on delivery but picture was great.
jamie j.
looks really good
Paul B.
My wife loves the picture of Blue our black Cockapoo.
Quality is great and it’s nicely framed.
Proof turnaround was quick and delivery was just over a week from placing the order…. Bearing in mind it was shortly before Christmas so I was very impressed with the turnaround..
Well done.
Paul B
Vikki D.
My realistic print is beautiful! The service, communication and speed of delivery was superb! Highly recommended. Thank you for a lovely piece of wall art!
Paul M.
My wife absolutely loved it..so many brownie points for me
Sarah M.
Great service and brilliant product. Really happy with how it came out and looks identical to the real thing. Thank you
Sarah M.
Great service, great product!
Nolan G.
Fantastic life like portrait of Leo
Andrew S.
Absolutely superb. After losing our fur baby recently we needed cheering up and this has helped with the process with the picture taking centre stage on our stairs/landing. Thank you!
Jacqueline D.
Gorgeous, efficient, accurate and a blooming fabulous gift at a great price for the level of work. Thank you
Monica P.
Perfect, just what I wanted!
Claire H.
My portrait was lovely it was a remembrance portrait as our beautiful Ozzy died on 24th Oct 2023
Jane A.
The picture was a present for my husband of our late dog.. it was so emotional. It’s so life like and such an amazing gift
Thank you so much
Amanda W.
Second time using this service. Always easy to use and my mum was over the moon with her Christmas present. Thanks
Karen S.
From ordering to delivery was just within a week. I didn't need any amendments, the first proof was perfect. My Son adored it as a Christmas gift.
Rachael S.
So many happy memories of our beautiful dogs, both past and present. These pictures are a delight! They make fabulous presents.
abbi b.
This was a christmas present for my parents as we lost Alfie a few years ago. They absolutely love it, so close to tears. I really appreciate the time and effort that has been put in to make this picture perfect. 100% recommend!!!
Paul
Absolutely 10 out of 10 for this product
Mathew P.
Great service and picture is great
Natalie P.
Although it looks ok from afar, I don’t like how computerised it looks close up
Ashton S.
First time the company did a reptile portrait
Looks so realistic I love it!!
Also I love the fact got a personal email from the CEO that was an even greater touch!
Stewart F.
Ordered as a present to my partner for Christmas so she could have nice pictures of her ‘fur babies’. Was blown away with the quality and likeness of both dogs. Would definitely recommend for anyone looking to capture their pets!
Niall R.
Love the item. Fantastic quality
Alice K.
Reply higher quality pictures and frames, turned out nicer than I anticipated. I absolutely love them!
Sarah D.
Ordered a portrait for a Christmas gift. We absolutely love it! So realistic and modern set in its own frame. Great service from start to finish and fast delivery! Thanks so much, it is a gift we will treasure forever!
Kevan H.
Fantastic work !! Exactly how i wanted it to look
Came within a few days
We love it !!!
Darren C.
Slightly delayed due to postage over Xmas (did arrive before Xmas ) but overall top marks for quality of work and customer service , please see images of before and after …… made my wife very tearful …think that says it all ….keep up the good work
Michelle C.
These were ordered for a friend and she is very pleased with them. They were a present for her partner and she was amazed with them and cannot wait to hang them up when they get back home.
Deborah S.
Wow! I bought this as a gift and was stunned by the finished product. Could not have asked for anything better. The artist has captured everything about our Labrador - Its perfect. Thank you so much and I will certainly recommend My Pet Frame to everyone!
Hazel D.
Looks better from a distance but for the money it was great, my husband was very emotional as Blue meant the world to him.
Tracy R.
The picture was a gift so took a while to review. It was perfect and showed each of the dogs characters, like it was really life. Perfect gift and excellent timing with delivery.
Hollie
Bought as a present. It’s an absolutely fabulous portrait of my 2 dogs. Captured both of them perfectly and looks exactly like both of them. Would highly recommend.
Thomas M.
Incredible pride, service and product. Could not have asked for more!! Looks scarily like my dog and it’s perfect!!
Paula D.
Absolutely love my portrait of my baby boy Harvey
Fabulous service and communication
Highly recommended and will definitely use again
Thankyou so much
Bernadine L.
Such an amazing gift that brought happy tears on Christmas Day!
Lucy E.
Great portrait- so happy with it. It was a gift and they loved it. Customer service was fantastic and made as many changes as requested until the portrait was perfect. Goods arrived on time. Would not hesitate to recommend .
kristy m.
Present for a birthday. It was absolutely loved and surprised how brilliant it was. Will definitely use again in the future.
Robin T.
Excellent service and a true to life portrait of Duke!
Mike M.
Purchased as Christmas present for my Wife after we lost our beloved labrador Clyde.
My wife absolutely loved it.
The process to order was easy, I did amend the first drawing as the detail wasn't very detailed.
The second drawing was a true likeness and I went with it.
When I received the photo drawing in the frame well it bought me to tears. Would definitely recommend you to anyone. Thank you so so much.
Stephen Paul Q.
Absolutely fantastic we bought it for my dad he misses his dog Oscar so much abd he absolutely loves it great quality quick delivery and great communication highly recommended
Thank you
Darren C.
My pet frame is amazing I would recommend to anyone
Roger G.
The portraits were a Christmas present for SWMBO and were just perfect.
Really quick turnaround following my order and came wrapped in lots of bubble wrap.
Rob P.
absolute joy to open and reveal on christmas morning! mum loved it and with him passing away recently he can really stay the main focus of the house! Thank you
Philippa W.
The picture was great, really like the photo we sent. Any correspondence is answered quickly. Really pleased with the finished product, would definitely recommend.
Amanda S.
Fabulous service , my daughter loved it as a xmas present
Samantha S.
This picture absolutely brilliant daughters organised it for my wife. The dogs shown are now all sadly passed away but always talked about. This picture brought tears to my wife’s eyes so lifelike. Thank you very much
M.Smith
Steve H.
Wow, wow, wow! Talk about perfect service, this was it. I ordered the 50x70cm, 3 dog portrait from My Pet Frame the week before Christmas, so I knew it was a long shot getting it on time for Christmas Day, but accepted that it might arrive late. No! From ordering this fantastic portrait to it arriving in my home, 1 week! And like I said, the week before Christmas too. I did my homework and read reviews before ordering, and I understand people are entitled to their opinions, but some of the poorly scored reviews really are way off the mark in my opinion. From the first email I sent, and there were 4 in total, I had replies to each of them within hours of sending them. The team at this place were so helpful, and changed the order of my pets names for me FREE of charge too, so no sign of anything untoward, as previous reviews stated. The portrait itself is absolutely beautiful, featuring two of our pets who are no longer with us, and our beautiful Dobermann Leo, all now together on one photo for the first time ever. The realistic drawings of each of them are 100% our dogs. I wouldn’t have accepted anything less. Also proving that this Company DO use the actual uploaded content which is sent in, and NOT ready made specific dog breed photographs, again as some review mentioned!! I feel like I am defending this Company, and I suppose I am to an extent, but I just wanted to give both my experience of using this service and put it out there for others to feel safe using them too, as clearly some incorrect information has been put onto this fantastic review site about them. The portrait was wrapped so well, the postman dropped it accidentally (I have video footage) and not a mark was on the portrait, due to it being packaged really really well. I genuinely don’t have anything negative to say about My Pet Frame whatsoever, and I would like to thank all of you working there, for creating a truly beautiful portrait for my wife and I to enjoy. Merry Christmas and all the very best wishes for 2024. Steve & Pauline (and Leo of course).
Natasha W.
We totally love it and the best Xmas present for my mum and wee girl. After us losing our wee dog few months ago.
Amanda S.
My mum loved her Christmas presents so true to life thank you will buy from you again
Lisa L.
Absolutely love the picture of our babies from My Pet Frame. It’s amazing. Would defo recommend to anyone. Fast email with example to approve then fast delivery. Very very happy
Matthew H.
A great product! The frame arrives damaged due to the delivery driver however a quick message and they got a spare one out straight away!
Derek M.
So happy with my Christmas present from my Husband of Minnie. It is perfect and captures her beautiful eyes. Thank you
Thomas
Have not received item, or any answer to my emails.